Our website address is: https://waterdamagerestorationkaty.com. We provide water damage restoration, water extraction, mold remediation, sewage cleanup, and related repair services to homeowners and businesses in Katy, TX, and the surrounding area.
When you contact us through our website, by phone, or by email to request a quote, schedule service, or ask a question, we collect the information you provide, which may include your name, phone number, email address, property address, and details about the service you need. If you request insurance claims assistance, we may also collect information related to your insurance provider and claim.
When you visit our website, we may automatically collect your IP address, browser type, the pages you visit, and general location and device information to help us understand how visitors use our site.
If you upload images to our website (for example, when submitting a service request with photos of damage), you should avoid uploading images with embedded location data (EXIF GPS) included, as this data can potentially be extracted from image files.
Our website may use cookies to improve your browsing experience and remember your preferences. If you fill out a contact or quote request form, we may use cookies to retain your information temporarily so you don't have to re-enter it. Cookies related to website analytics and advertising may also be used to understand site traffic and improve our services. You can adjust your browser settings to limit or block cookies at any time.
Pages on our site may include embedded content, such as maps, videos, or reviews from third-party platforms. Embedded content from other websites behaves the same way as if you had visited that website directly, and these third parties may collect data about your interaction with that content, including through their own cookies and tracking tools.
We do not sell your personal information. We may share your information with:
We retain the information collected through service requests, quotes, and communications for as long as needed to provide our services, maintain business records, and comply with legal or insurance-related requirements. If you contact us but don't move forward with service, we may still retain your contact information for a reasonable period for follow-up or record-keeping purposes.
You can request to receive a copy of the personal information we hold about you, and you can request that we correct or delete it, subject to any information we're required to retain for legal, insurance, or administrative purposes. You can also opt out of marketing communications at any time by contacting us directly.
Information submitted through our website or shared with us directly is stored securely and is not sent to any third party outside of the service providers and purposes described above. Website form submissions may be checked through automated spam-detection tools.
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Water Damage Restoration Katy
East Avenue, Ste. A, Katy, Texas, United States of America
+1 (301) 568-7399
info@waterdamagerestorationkaty.com
waterdamagerestorationkaty.com